Recent Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

6/1/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO of Burlington East professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home.

Call SERVPRO of Burlington East today at 289-313-8888 for your Certified: SERVPRO Cleaned consultation.

COVID-19 Outbreak Clean Up at Retirement Residence

6/1/2020 (Permalink)

wiping counter SERVPRO of Burlington East's staff cleaned and disinfected this Hamilton retirement residence thoroughly.

SERVPRO Burlington East was recently called into a Hamilton Retirement residence to perform "Deep Cleaning & Disinfecting" due to a breakout of COVID-19. All residents were removed from the Residence while SERVPRO Burlington East had 26 cleaning technicians including 6 supervisors thoroughly Deep Clean and Disinfect the complete residence over 3 days. Over 18,000 sq.ft of carpet and numerous upholstered chairs and couches were also cleaned and disinfected. This is called "SERVPRO CLEAN!" Call us today for a quote today 289-313-8888. 

Burlington & Area 24 Hour Emergency Water Damage Service

5/19/2020 (Permalink)

male employee speaking with woman SERVPRO of Burlington East provides 24 hour water and fire damage restoration service in the Burlington and surrounding area.

SERVPRO of Burlington East is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 289-313-8888

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington East has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Burlington East

SERVPRO of Burlington East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Managing Mould

5/11/2020 (Permalink)

black mould on walls and shelves Don't let this happen in your home or business! Call us today 289-313-8888

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, professionals at SERVPRO® of Burlington East have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

The mold cleanup and restoration process begins when you call us. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® of Burlington East technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.


Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO® of Burlington East's professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Call us today 289-313-8888

We are here to help protect our Childcare centers!

4/27/2020 (Permalink)

Childcare cleaning flyer Childcare workers are teaching and serving our children. Let's help protect them!

Childcare workers are teaching and serving our children.

SERVPRO of Burlington East is being called on by numerous businesses to perform the necessary services to clean, disinfect and sanitize their properties.  All of our cleanup practices are in accordance with the guidelines provided by Health Canada and local authorities.

While we recommend that everyone follow the guidelines set out by Health Canada, Public Health Agency of Canada (PHAC) and the World Health Organization (WHO), this message is to let you know that we have been using and are stocking Benefect Decon 30 which is a Health Canada registered hospital grade disinfectant.

Call us today 289-313-8888 We are Here to Help!

Virus and Deep Cleaning

4/20/2020 (Permalink)

SERVPRO cleaning flyer We are open 24/7! Our focus at SERVPRO of Burlington East right now is precautionary cleaning for virus and deep cleaning for COVID-19.

We are open 24/7! Our focus at SERVPRO of Burlington East right now is precautionary cleaning for the virus and deep cleaning for COVID-19. Our staff are all COVID-19 trained and we can supply up to 75 people if required.

While we recommend that everyone follow the guidelines set out by Health Canada, Public Health Agency of Canada (PHAC) and the World Health Organization (WHO), this message is to let you know that we have been using and are stocking Benefect Decon 30 which is a Health Canada registered hospital grade disinfectant.

We do many types of work including 24/7 emergency service for floods, fires, sewer backups AND hazardous cleaning and disinfection services.

Call us today for more information at 289-313-8888

Thank you and stay well!

Commercial Cleaning Services

4/2/2020 (Permalink)

building with biohazard symbol Commercial cleaning services

We are Here to Help!

We are being called on by numerous businesses to perform the necessary bio remediation services to clean, disinfect and sanitize their properties.

SERVPRO of Burlington East professionals are trained in adhering to the highest cleaning and sanitation standards.

If you are interested in inquiring about our services we're here to help - 24 hours a day, 7 days a week.

SERVPRO of Burlington East 289-313-8888

We are Cleaning Experts

3/19/2020 (Permalink)

here to help SERVPRO of Burlington East is here to help with COVID-19

SERVPRO of Burlington East is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces likely to fall under the PHAC’s guidance for commercial spaces include:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving/Racks

• Sales Counters

• Carpets and Rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the Coronavirus. Multiple products available to SERVPRO carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the Federal Government and provincial/local authorities.

Call Today for a Proactive Cleaning If your home or business needs deep cleaning services, call the experts today – SERVPRO of Burlington East 289-313-8888


3/13/2020 (Permalink)

virus COVID-19 We are here to help!

We are promoting DISINFECTION. Call us today to get more information on our services 289-313-8888

As the spread of COVID-19 continues to affect us domestically, it is becoming increasingly difficult to sift through the noise to find the facts. Our team at SERVPRO of Burlington East is working diligently to gather and share this information to ensure our customers have solutions. 

While we recommend that everyone follow the guidelines set out by Health Canada, Public Health Agency of Canada (PHAC) and the World Health Organization (WHO), this message is to let you know that we have been using and are stocking Benefect Decon 30 which is a Health Canada registered hospital grade disinfectant.

Because COVID-19 is new, there is currently no government-registered disinfectant products that have been tested against this strain and no product labels have these specific kill claims.

Some good news is that Coronaviruses such as COVID-19 are enveloped viruses, meaning they are one of the easiest viruses to kill with the appropriate disinfectant product. The Environmental Protection Agency (EPA) state that if an antimicrobial product can kill a small, non-enveloped virus it should be able to kill any enveloped virus.

The CDC recommends routine cleaning and disinfection procedures (e.g., using cleaners and water to pre-clean surfaces prior to applying a government-registered, hospital-grade disinfectant to frequently touched surfaces or objects for appropriate contact times as indicated on the product’s label) are appropriate for COVID-19 in healthcare settings. 

Commercial Mould Remediation

3/9/2020 (Permalink)

mould under carpet baseboard A local Burlington business called us in to remediate mould from an old water leak. We make it "Like it never even happened."

Besides causing a major business interruption, a mould problem can present a serious health risk for people exposed at your commercial property. Mould infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mould problem, call  SERVPRO of Burlington East, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mould and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mould and Water Damage Restoration Specialists

Commercial Mould Remediation Presents Unique Challenges

Mould can spread quickly through a property if left untreated. SERVPRO of Burlington East can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mould infestation and remediate it to preloss condition. Learn more about SERVPRO of Burlington East training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odour Control Technician
  • Upholstery and Fabric Cleaning Technician

Have a Mould Problem? Call Us Today – 289-313-8888