Recent General Posts
HOARDING: A SERIOUS SITUATION
Hoarding can be very dangerous in the event of a fire or flood
According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem.
Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.
SERVPRO® of Burlington East encounters hoarding situations several different ways. Often, we are called for a fire or water loss and find a hoarding situation when we arrive on-site. A SERVPRO® of Burlington East Professional will communicate with the insurance company regarding your contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO® of Burlington East or relocated to a storage facility so work on the fire or water loss can begin.
Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, our crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.
Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of Burlington East Professionals are here to help you make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call us TODAY 289-313-8888!
Smoke alarms can save lives when properly installed and maintained
Check your smoke alarms regularly to ensure they are working!
Smoke alarms can save lives when properly installed and maintained.
- In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement.
- Extra smoke alarms may be needed in large homes.
- Test smoke alarms monthly using the test button.
- Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.
- Other alarms need batteries replaced every year and the unit replaced every ten years.
- If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.
- Never disable or remove the battery from an alarm.
- Many fires where smoke alarms were present but did not activate had missing or disconnected batteries.
- If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department or a licenced electrician.
- Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.
Have Questions About Fire, Smoke, or Soot Damage? Call Today – (289) 313-8888
PREPARING FOR A FLOOD
Call the cleanup team that is faster to any size disaster!
You may not have experienced a flood but that doesn't mean you won't in the future. When catastrophic water damage happens to you, SERVPRO® of Burlington East Professionals can help. We can help you prepare ahead of time with an Emergency Ready Profile® (ERP) or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible. SERVPRO® of Burlington East Professionals are ready to help make it "Like it never even happened."
PREPARING FOR A FLOOD
Below is a list of recommended emergency supplies to be packed and ready to go in the event of an evacuation due to flooding:
- Water—3+ day supply; two litres per person per day
- Food—3+ day supply of non-perishable, easy-to-prepare food, protein/energy bars
- Can opener
- Battery-powered or hand-crank radio or a Weatheradio
- Extra batteries
- First Aid kit
- Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
- Multi-purpose tool
- Sanitation/personal hygiene items
- Copies/digital photos of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
- Cell phone with chargers
- Family and emergency contact information
- Extra cash
- Emergency blanket
- Extra keys for your home and vehicles
- Map(s) of the area
- Baby supplies (bottles, formula, baby food, diapers)
- Pet supplies (collar, leash, ID, food, carrier, bowl)
- Tools/supplies for securing your home
- Extra set of car keys and house keys
- Extra clothing, hat and sturdy shoes
- Rain gear
- Insect repellent and sunscreen
- Camera/cell phone for photos of damage Flooding can happen fast in many environments
Have a flooded basement or water damage? Call SERVPRO of Burlington East at 289-313-8888. We operate 24/7/365 - 24 hours a day 7 days a week 365 days a year.
Be prepared with the help of Technology!
Use technology to prepare for an emergency or disaster right at your finger tips!
Technology is a great tool to help prepare for emergencies or disasters, as well as a great way to stay informed of the situation and in communication with others. The following tips will help you be ready in the event of an emergency or disaster.
Store Information Online
There are many online services that offer free ways to store different types of files, from photos to images of important documents. It’s a good idea to save an electronic version of insurance policies, identification documents, medical records, and even information on your pets.
Follow the News
Stay informed by following local news channels and community groups online. You can also sign up for free electronic alerts to the most up-to-date information in a disaster situation.
Mark Yourself Safe
There are many organizations and social media platforms that offer ways to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.
Keep in Touch
Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after an emergency or disaster.
Keep a portable charger in your car and home in case of an emergency. You can also buy solar-powered chargers.
Get an Emergency READY Profile®
SERVPRO® of Burlington East offers Emergency READY Profiles® (ERP) for free to help prepare your business for an emergency. By developing a SERVPRO® of Burlington East Emergency READY Profile® for your business, you can minimize interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
Contact us today at 289-313-8888 for more information on developing an ERP for your business, and SERVPRO® of Burlington East will be there to help make it “Like it never even happened®.”
IICRC Certified Firm
We are an IICRC Certified Firm
SERVPRO of Burlington East is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.
- Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.
The IICRC Develops the Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Burlington East
SERVPRO of Burlington East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
If you have had a flood, fire, mould or just need some professional cleaning, Call Us Today – 289-313-8888
How To Prepare Your Burlington Home For Winter!
By the time winter arrives, you want to make sure you have your home prepared to prevent anything bad to happen during such cold temperatures. The last thing you want to be doing in the middle of winter is trying to fix a leaky window, broken furnace, or even a burst pipe. Therefore, here are some tips that will help prevent any unfortunate events throughout the winter or water damage.
- Have your furnace professionally serviced. A routine maintenance check each autumn will help ensure your furnace is running properly and efficiently. Also, if you have an older thermostat, consider replacing it with a programmable one to save money on heating costs.
- Inspect all windows and doors for leaks. In order to prevent heat loss, make sure your windows and doors are properly sealed. Check the weather-stripping around windows and door frames, and replace where necessary. Also check for drafts and caulk both inside and out where necessary, to keep the heat in and the cold out.
- Sweep the chimney. Before you use your fireplace, make sure the chimney and vents are clean and in good condition by having your chimney looked at by a professional. This will help prevent chimney fires and carbon monoxide from building up and finding its way into your home.
- Clean out your gutters. It’s important your eaves are free of any debris such as leaves, dirt and sticks. Clogged gutters prevent the draining of rain and melting snow which could result in household leaks. Also, make sure your downspouts extend away from your house by at least five feet to ensure that water runs away from your house and not towards it.
- Inspect the roof. While cleaning your eaves, inspect your roof for any missing, loose or damaged shingles. If your roof needs attention call a roofer to help you with the repairs or maintenance. Also ask them to look at the caulking around the chimney and air vents.
- Turn off any faucets outside. Water left undrained can freeze, which can cause the pipes to burst. Disconnect your garden house and drain the remaining water.
- Trim your bushes and trees. Make sure any overgrown bushes or trees are trimmed back away from your house and electrical wires. This will help decrease your risk of property damage and power problems.
- Pad exposed pipes in unheated areas. This is an easy and inexpensive method to help prevent water damage resulting from a burst pipe. Even the smallest of pipes can cause a lot of damage. Pipes in the basement, attic or crawl space are some examples of pipes you may want to cover.
Taking the time to do these tasks before winter to your Burlington home is a very small price to pay especially it helps prevent damages to your home and also to keep your families safe. Also, stocking up on winter supplies like sand and salt for ice on your front door step so people don’t fall and hurt themselves, or even your driveway. Make sure your snow shovels and/or snow blowers are in working order, the last thing you want is to have to shovel or snow blow your driveway and they don’t work!
Have a SAFE and WARM winter season. If you have any questions, or winter damage, call our team of SERVPRO Burlington East at (289)-313-8888.