What our Customers say...
Why SERVPRO Testimonials
technicians were great
I have had the opportunity to work with SERVPRO, and directly with Paul Hammond, on several projects. He has invited me to participate in projects that he has initiated, as well as I have introduced him to clients as well. Paul's' professionalism, and response time of his Associates is excellent every time. In the water damage business it is quite evident that it takes pros like SERVPRO to respond quickly as they have, and give our clients a total peace of mind. I don't need to call anyone else, when I know how well they work, and everyone is more than pleased. Thank you for making us all look good!
This letter is to recommend Paul Hammond of SERVPRO of Burlington East.
l've known Paul for 10 yrs now and he has always been a stand-up guy. If he says he will do something he does it!
His work is second to none! If you are in need of Fire and Water/Mold Restoration and/or cleanup give
Paul a call and you will not be disappointed. He uses state of the art equipment and will not leave until the job is done right I They offer 24/7 service and can handle any problem, big or small!
I would not hesitate to recommend Paul to anyone.
Keep up the great work!
On 01/22/19 I discovered pipes had burst at my house, causing extensive flooding & water damage. I called SERVPRO of Burlington East & arranged for them to perform emergency repair & restoration work, starting that same night. A SERVPRO team, including Mr. Paul Hammond, Sales & Marketing Manager, came to the house straightaway & worked on the damaged rooms all night, drying them out as quickly as possible to prevent the growth of black mould. They continued to work diligently & completed the repairs & restoration. The house was fully restored by 03/06/19. I was very impressed by the performance of SERVPRO & was extremely happy with the finished product, which was of excellent quality. I want to stress the following points about SERVPRO:
- The SERVPRO workers impressed me as being highly competent, efficient, experienced, skillful, conscientious, thorough & always adhered to a high standard of professional workmanship & quality.
- In my opinion, the company demonstrated a high degree of integrity & reliability, accounting systematically, transparently, in full detail for all the work to be done & the cost of everything to be done in a comprehensive report on each phase of the project-emergency repairs & subsequent restoration. Since my insurance company refused to pay for the work, they consciously tried to keep the cost reasonable whilst ensuring no corners were cut & that the result was of highly professional quality. Moreover, I was pleased they came immediately when called & made sure all work was done in good time, as promised.
- The company personnel, most notably the Manager, Paul, were kind, courteous, considerate, friendly, understanding, & communication between the customer (me) & the company was invariably good. Customer satisfaction is clearly one of the highest priorities of this company.